Pam's World

Current Events -- 10 August 2008

I know I had a generic web page on my site for more than a month, but I have a reason...

...those assholes at MDS hosting company, pressed my last button. Not only did they neglect to inform me that they were going to stop support for all accounts on their PLESK server, but they totally blew away my account, including email and web site. They said that they did inform their customers by putting a little announcement on their web page, but that was on a Saturday, one day before my web site and account got shut down. I was totally pissed. I yelled at my husband that I'm tired of dealing with these idiots, especially since this was the second time they erased my account. They were never there when I needed them, I always had to email them since their live support was never online, and they didn't have a phone number for me to call. When I did reach someone via email, I got the most inept tech support on the planet. That's it. So, my husband and I sent a very nasty email message and a snail mail that we were leaving them due to their incompetence, especially when it came to informing their clients on important items (like no longer supporting their account) and their lack of skills in the web hosting world.

So now I'm back with the guys at Tera-Byte...yes, paying a bit more, but it is worth it since their support is excellent.

It is going to take me a while to get my web site back up to its original configuration. I'm also looking at using other web tools (like Dreamweaver) to create my web site.